Privacy Policy

Welcome to FIXXEV.

FIXXEV, operated by FIXX EV Technologies Private Limited (“FIXXEV”, “we”, “our” or “us”), respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy describes how personal information may be collected, used, stored, shared and protected when visitors access our corporate website, contact us or enquire about our services, components and business opportunities.

The website is primarily intended to provide corporate information and facilitate business communication.

Where consent is required by applicable law, FIXXEV will obtain it through an appropriate consent mechanism.

FIXXEV may collect information necessary to communicate with visitors and respond to business enquiries.

Information voluntarily provided

Where a communication or enquiry facility is enabled, this may include:

• Full name.
• Email address.
• Phone number.
• Company or organization name.
• Enquiry category.
• Service or component requirements.
• Business or partnership enquiries.
• Information voluntarily included in messages.

Visitors should avoid sharing passwords, financial account details, sensitive personal documents or other information unnecessary for a general enquiry.

Technical information

Website hosting, security and technical systems may process certain information necessary to deliver the website, including:

• IP address.
• Browser type.
• Device and operating system information.
• Requested pages.
• Request timestamps.
• Basic technical diagnostic information.

The exact information collected will depend on the technologies enabled in the production website.

FIXXEV may process personal information for the following purposes, subject to applicable legal requirements:

1. Responding to general enquiries.
2. Communicating about EV services and maintenance.
3. Responding to EV component and spare-parts enquiries.
4. Discussing workshop and dealership requirements.
5. Responding to distribution and franchise enquiries.
6. Following up on communications initiated by visitors.
7. Maintaining website functionality and security.
8. Troubleshooting technical issues.
9. Complying with applicable legal obligations.

Personal information will not be used for unrelated promotional activities without an appropriate lawful basis or consent where required.

Where FIXXEV relies on consent to process personal information, the relevant purpose will be communicated at the point of collection.

Visitors may withdraw consent where applicable by contacting FIXXEV through the designated privacy contact.

Withdrawal may affect FIXXEV’s ability to continue processing or responding to certain enquiries.

Withdrawal will not automatically invalidate processing already lawfully undertaken.

FIXXEV may retain information where required or permitted under applicable law.

The website may use essential cookies, local storage or similar browser technologies to support basic website functionality.

These may include:

• Remembering the visitor’s selected light or dark theme.
• Maintaining interface preferences.
• Supporting website reliability and security.

The production website’s actual use of analytics, advertising cookies, third-party scripts and consent-management tools must be reviewed and disclosed before those features are enabled.

Visitors may manage browser storage through their browser settings.

Where necessary and legally permitted, FIXXEV may share relevant information with:

• Authorized FIXXEV personnel.
• Website hosting providers.
• Database and cloud infrastructure providers.
• Approved email or communication service providers.
• Authorized personnel supporting business enquiries.
• Professional advisers or legal authorities where required.

Information should only be shared to the extent reasonably necessary for the relevant purpose.

FIXXEV does not authorize the use of enquiry information for unrelated third-party promotional activities.

FIXXEV aims to apply reasonable organizational and technical security measures appropriate to the nature of the information processed.

Depending on the system and stage of implementation, these measures may include:

• HTTPS-encrypted communication.
• Restricted access to enquiry information.
• Input validation.
• Secure database access.
• Application security controls.
• Monitoring of operational errors.
• Protection against unauthorized requests.

No internet-based system can guarantee absolute security.

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.

Enquiry information may be required for responding to requests, maintaining business communications and fulfilling applicable recordkeeping requirements.

Information that is no longer required should be deleted or otherwise handled according to an approved retention procedure.

Subject to applicable Indian data-protection laws, individuals may have rights relating to their personal information, including:

• Obtaining information concerning applicable processing activities.
• Requesting correction of inaccurate information.
• Requesting updating of relevant information.
• Requesting erasure where applicable.
• Withdrawing consent where processing relies on consent.
• Raising grievances regarding personal data processing.
• Exercising other rights available under applicable law.

Requests may be submitted through FIXXEV’s approved privacy contact channel.

FIXXEV may require reasonable verification before fulfilling requests.

Requests will be addressed according to applicable legal requirements.

The FIXXEV corporate website is not specifically directed toward children.

FIXXEV does not intentionally seek personal information from children through general business enquiry functions.

Where information relating to a child is collected, FIXXEV will apply applicable legal requirements, including any required consent and protective measures.

The website may contain links to independent websites operated by manufacturers, technology companies, business organizations or other third parties.

FIXXEV does not control these websites or their privacy practices.

Visitors should review the relevant privacy policies before sharing personal information through external websites.

Certain website infrastructure or technology providers may operate outside India.

If international processing or transfers take place, FIXXEV will assess and apply the applicable legal requirements and safeguards.

FIXXEV may update this Privacy Policy to reflect changes in website functionality, information-processing activities, business practices or applicable legal requirements.

Updated versions will be made available on this page with a revised date.

Where additional notice or consent is required by applicable law, FIXXEV will take appropriate steps.

For questions about this Privacy Policy, requests relating to your personal information, or privacy-related grievances, you may contact FIXXEV using the following details:

FIXXEV will review privacy-related communications in accordance with applicable law and its approved grievance-handling procedures.