EV service and repair
Routine service and repairs, with an estimate approved before any additional work.
In the outlet: Workshop, Reception and parts counter, Diagnostics and intake
How it works
- At intake, the vehicle’s brand, model, chassis or VIN, odometer, state of charge, visible condition, complaint and warranty status are recorded, with photographs of relevant damage.
- Any diagnostic fee is explained and the initial scope agreed. Additional work needs an estimate and the customer’s approval first.
- The technician follows the manufacturer’s procedure and uses verified compatible parts; every part issued is recorded on the job card.
- The fault, measurements, parts replaced and work completed are recorded, then final safety and functional checks are made, with a second technician’s review where practical.
- The customer receives a clear invoice, workmanship terms, a delivery acknowledgement and the next recommended action, and is followed up afterwards.

